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2011 Publications

2011 Publications

How Public Safety Leaders Can Use Social Media to Effectively Manage Campus Crises
Campus Law Enforcement Journal

Far too often we are hearing stories of disturbances at our schools— from altercations between staff or students to disastrous events like shootings. This creates added stress on educators and students as they deal with the potential for violence. It’s important for public safety leaders to understand basic crisis management principles—and how social media might play a role in the event of a crisis, for better or worse. Here are some tips to keep in mind.

Employee Benefits Firm Offers Employee Money Management Program
Milwaukee BizTimes

An employee with personal financial problems spends an average of 20 work hours per month dealing with them, according to Personal Finance Employee Education Foundation, a financial literacy nonprofit organization. And according to the Center for Responsible Lending, more than 50 percent of Americans live paycheck-to-paycheck, with no savings set aside for emergencies. FEI Behavioral Health, an employee assistance program (EAP), wellness and crisis management provider based in Milwaukee, is helping employers address these problems with a new financial wellness program launched in August.

Partnership with FEI Yields High Dividends: Members Earn Revenue, Exposure, New Business
Alliance for Children and Families Magazine

When the for-profit company FEI Behavioral Health, Milwaukee, prospers, members of the Alliance for Children and Families earn a social and capacity-building dividend. Yet, they are insulated from the risks typically associated with being corporate shareholders. “In a way, FEI enables Alliance members to invest back into themselves,” says Ted Uczen, president of FEI. “FEI allows Alliance members to do what they’re already doing but in a way that can have a greater impact on a larger scale.”

Hoping for the Best, Preparing for the Worst
HR News Magazine

Terri Howard, the director of crisis management at FEI, a crisis management and EAP (employee assistance program) organization based in Milwaukee, WI, said that there is a need for EAP and like services to have a seat at the planning table when it comes to workplace resilience and crisis management, rather than including it as an afterthought.

Milwaukee Company Played Key Role in 9/11 Response
Milwaukee BizTimes

A small Milwaukee company played a big role in the crisis communications following the 9/11 terrorist attacks 10 years ago. FEI Behavioral Health, 11700 W. Lake Park Drive in Milwaukee, was founded in 1979 to handle crisis communications and employee assistance programs for other companies. Most of FEI's 35 employees have at least a master's level degree in a behavioral health field, said Vivian Marinelli, senior director of crisis management services. "They're all mental health professionals, so they already know how to work with people in crisis," Marinelli said.

How Social Media Can Aid During a Crisis
eSchool News

All it takes is a quick read of the headlines to recognize the added stress on educators and students as they deal with the potential for violence. It’s important for school leaders to understand basic crisis management principles—and how social media might play a role in the event of a crisis, for better or worse. Here are some tips to keep in mind.

Give Wellness the Spotlight It Deserves
Employee Benefit News

Implementing an employee wellness program is a significant investment for many companies, and it’s important for leaders to achieve a strong program launch. Ideally, a wellness initiative should kickoff separately from the company’s open enrollment to keep it from being lost in a vast array of other benefits options. For companies that do choose to unveil a wellness plan during open enrollment, there are several tips for engaging employees and maximizing impact.

Building Work Environments that Engage
HR Pulse

A company’s workforce is its most valuable asset, and employee morale, engagement and productivity often from the glue that holds a business together. According to a recent white paper by Tower Watson 44 percent of health care employees are capable, caring and ready to be engaged, but they don’t feel motivated by company executives. It’s an alarming statistic that prompts many HR leaders to ask: How can we better inspire employees?

Managing a Retail Crisis
Retail Merchandiser

Today’s news seems to contain a rising number of stories about violence or disruption at our malls, retail centers, and shopping chains. Crisis can take many different forms in a retail environment—from an altercation between employees or an irate customer to full-out crowd incidents. Too often, businesses assume ‘It can’t happen here.’ It can! That’s why it’s so important for retail leaders to understand basic crisis management principles.

Weathering the Social Media Storm: How to Integrate Social Media into the Threat Assessment Process
Association of Threat Assessment Professionals (ATAP) Newsletter

During recent crisis responses at FEI, we’ve noticed that social media is by far the most active and volatile method of dispersing information. This sudden and widespread emergence has led to several challenges for threat assessment professionals at all levels. However, with the right attitude and management approach, we believe social media offers new, unique opportunities to provide valuable services to our clients.