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5 Jul. 2017 Posted by aadams

Travel Smarter, Not Harder: Tips for Getting Around

Carol Hill, FEI Crisis Management Associate

The woes of travel are well-known: Lost luggage, stolen credit cards, misplaced reservations or confirmations—the list goes on. Yet, while some aspects of travel are beyond your control—your flight lands in Los Angeles, but your bags land in New York City—others are more easily navigable.

With a few tips and tools, you can avoid becoming a victim of travel by staying prepared, knowledgeable and safe.

21 Jun. 2017 Posted by aadams

The Human Side of Data Breaches

Heather Lukaszewski, Systems Administrator and Supervisor

The fallout from data being breached often causes feelings of exposure, distrust and insecurity. Adding the interconnected, hyper-reactive world of social media into the mix can quickly escalate situations from bad to worse.

Regular review of your organization’s disaster recovery plan, crisis response protocols and information security practices will create a position of control and sense of continuity when addressing data management challenges.

7 Jun. 2017 Posted by aadams

Even Heroes Need to Be Prepared

Ted Uczen, FEI President and CEO

Recent crises in the United States and England have rocked the world and called upon ordinary civilians to assume extraordinary roles in response to traumatic situations.

Heroic action is sometimes a result of necessity during a sudden tragedy, but small-scale incidents of violence and conflict happen every day. Preparing and training your workforce to take on critical roles before a crisis event establishes resiliency when addressing trauma.

24 May. 2017 Posted by aadams

Diversity of Opinion: 3 Ways to Nurture Workplace Culture

Terri Howard, FEI Senior Director

The turbulence of 2017—both in the U.S. and abroad—is taking a toll on American workplaces. Multigenerational environments of differing viewpoints and opinions, the workplace must respond to increasing civil unrest with attention to three critical areas: Diversity, expectations and supervision.

10 May. 2017 Posted by aadams

Being Media Prepared in 2017

Daniel J. Potterton, FEI Chief Operating Officer

As with Samsung or Wells Fargo in 2016, airlines such as United and Delta are in the midst of viral consumer crises that highlight the ongoing struggle between businesses and effective communication in the age of social media. Organizations must pay close attention to their crisis communications plans and prepare accordingly in a world where immediate information is given high priority.