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10 Aug. 2016 Posted by aadams

The Human Side of Cyber-Attacks

(Written by Ralph Metzner, FEI Director of Product Management)

The recent, high-profile hacking of political databases and presidential candidates has focused conversation once again on the broadening threat of cyber-attacks. While organizations tend to think of cyber-attacks in terms of information infrastructure, they sometimes ignore a crucial aspect: the human consequences of these attacks on employees.

27 Jul. 2016 Posted by aadams

Good Days and Bad Days: Holistic Use of the Mandt System

(Written by Raquelle Solon, FEI Business Solutions Engineer)

We’ve talked before about how the Mandt System can assist organizations with de-escalation best practice utilizing a trauma-informed approach. FEI Business Solutions Engineer Raquelle Solon talks about her son, Austin, and how her Mandt training has helped her address their relationship during a time of transition for both.

13 Jul. 2016 Posted by aadams

Active Shooter Preparedness, Response and Recovery: A Personal Assessment

(Written by Carol Hill, FEI Crisis Management Associate)

Every week seems to bring heartbreaking news of another active shooter event in America. While these situations can be overwhelming, they also present an opportunity for your organization to revisit its emergency response plan.

Regularly evaluating your active shooter emergency response plan is paramount to keeping your workforce safe and prepared in the event of an actual active shooter scenario. We’ve compiled some best practice questions to consider for your review process, highlighting aspects of preparedness, response and recovery.

28 Jun. 2016 Posted by ameulendyke

Mindfulness for First Responders and Others Dealing with Trauma

(Written by Fred Fuges, FEI Account Manager)

First responders, crisis managers and others confronted with the chaos of traumatic situations can sometimes feel overwhelmed despite prior training. Those involved in traumatic events are often faced with immediate decision-making and the need to expect the unexpected.

Mindfulness—sustained awareness of moment-to-moment experiences—is a practice research has shown can focus an individual’s attention on immediate tasks, an invaluable resource during the middle of an active crisis.

14 Jun. 2016 Posted by aadams

How is Moving like a Crisis?

(Written by Ted Uczen, FEI President & CEO)

FEI recently moved offices to downtown Milwaukee, Wis., prompting FEI President & CEO Ted Uczen to contemplate the similarities between developing a good move plan and having a good crisis plan in place.

Relocating an entire business involves careful consideration and planning so that operations can continue with little to no disruption. Similarly, a carefully considered crisis plan is paramount to the operational resiliency of an organization—don’t wait until the last minute.