Communication: The Critical Link for Crisis Recovery
Vivian Marinelli, Psy.D., FEI Senior Director Crisis Management Services
Central to successfully weathering a crisis event is strong communication. With a focus on internal, on-site and external methods of communication, organizations can build a crisis response team that understands its function, maintain up-to-date information and cohesive messaging, and ensure external stakeholders are properly informed and made aware of ongoing response efforts.
Travel Smarter, Not Harder: Tips for Getting Around
Carol Hill, FEI Crisis Management Associate
The woes of travel are well-known: Lost luggage, stolen credit cards, misplaced reservations or confirmations—the list goes on. Yet, while some aspects of travel are beyond your control—your flight lands in Los Angeles, but your bags land in New York City—others are more easily navigable.
With a few tips and tools, you can avoid becoming a victim of travel by staying prepared, knowledgeable and safe.
The Human Side of Data Breaches
Heather Lukaszewski, Systems Administrator and Supervisor
The fallout from data being breached often causes feelings of exposure, distrust and insecurity. Adding the interconnected, hyper-reactive world of social media into the mix can quickly escalate situations from bad to worse.
Regular review of your organization’s disaster recovery plan, crisis response protocols and information security practices will create a position of control and sense of continuity when addressing data management challenges.
Even Heroes Need to Be Prepared
Ted Uczen, FEI President and CEO
Recent crises in the United States and England have rocked the world and called upon ordinary civilians to assume extraordinary roles in response to traumatic situations.
Heroic action is sometimes a result of necessity during a sudden tragedy, but small-scale incidents of violence and conflict happen every day. Preparing and training your workforce to take on critical roles before a crisis event establishes resiliency when addressing trauma.
Diversity of Opinion: 3 Ways to Nurture Workplace Culture
Terri Howard, FEI Senior Director
The turbulence of 2017—both in the U.S. and abroad—is taking a toll on American workplaces. Multigenerational environments of differing viewpoints and opinions, the workplace must respond to increasing civil unrest with attention to three critical areas: Diversity, expectations and supervision.