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8 Sep. 2016 Posted by ameulendyke

Securing Multiple Staff in Critical Knowledge Roles

(Written by James Pettigrew, FEI Program and Project Manager)

It’s easy to take positions of knowledge for granted in the workplace. So-and-so has been doing their job for 25 years, after all, so why bother training others in the role? But what if that individual—the one person with the knowledge necessary to competently assist during a crisis—is unavailable? What do you do?

Training multiple staff to occupy different roles in a crisis is key to managing an event. Dispersing knowledge throughout the workforce will foster a stronger response as well as invigorate your whole organization.

24 Aug. 2016 Posted by aadams

Seeking Help for Law Enforcement and Their Families

(Written by Aimee Hoffmann, FEI EAP Counselor)

As tensions rise between police and the communities they protect, it can be easy to forget the challenges inherent in the profession of law enforcement. Multiple studies and organizations dedicate themselves to detailing the potential outcomes of law enforcement practice, from the effects of PTSD to officer suicide.

Officer families and the situations they face are often overlooked as well, but their stressors are no less impactful. Domestic violence is also more prevalent in law enforcement families than in the general population.

We detail some of the resources available to help both law enforcement officers and their families, including EAP.

10 Aug. 2016 Posted by aadams

The Human Side of Cyber-Attacks

(Written by Ralph Metzner, FEI Director of Product Management)

The recent, high-profile hacking of political databases and presidential candidates has focused conversation once again on the broadening threat of cyber-attacks. While organizations tend to think of cyber-attacks in terms of information infrastructure, they sometimes ignore a crucial aspect: the human consequences of these attacks on employees.

27 Jul. 2016 Posted by aadams

Good Days and Bad Days: Holistic Use of the Mandt System

(Written by Raquelle Solon, FEI Business Solutions Engineer)

We’ve talked before about how the Mandt System can assist organizations with de-escalation best practice utilizing a trauma-informed approach. FEI Business Solutions Engineer Raquelle Solon talks about her son, Austin, and how her Mandt training has helped her address their relationship during a time of transition for both.

13 Jul. 2016 Posted by aadams

Active Shooter Preparedness, Response and Recovery: A Personal Assessment

(Written by Carol Hill, FEI Crisis Management Associate)

Every week seems to bring heartbreaking news of another active shooter event in America. While these situations can be overwhelming, they also present an opportunity for your organization to revisit its emergency response plan.

Regularly evaluating your active shooter emergency response plan is paramount to keeping your workforce safe and prepared in the event of an actual active shooter scenario. We’ve compiled some best practice questions to consider for your review process, highlighting aspects of preparedness, response and recovery.