(Written by Raquelle Solon, FEI Business Solutions Engineer)
My name is Raquelle and I’m thrilled to join FEI. After spending 15 years working in crisis management and violence prevention, along with being a human resource manager and security executive, I thought I had a pretty good handle on understanding and responding to behavior. Yet there was so much more to learn, and I'd like to share some of my experiences from my first six months working with FEI’s crisis management and EAP teams.
(Written by Carol Hill, FEI Crisis Management Associate)
Did you ever go to summer camp when you were younger? You may remember how you soaked in all the details, but forgot the experience a few months later when daily activities shifted your focus and mindset.
The same shift in focus can occur with crisis management. After wrapping up drills and exercises, how can you maintain a crisis-centric mindset?
(Written by Ted Uczen, FEI President & CEO)
Trauma stays with us. It becomes part of who we are and where we have been while shaping our perspective, our reactions and everything we do. It is important we recognize and understand this in every interaction we have, whether it be on a personal or business level. Training ourselves and our organizations to be trauma informed should be on the radar for 2016, as well as part of our crisis management approach and how we do business on a day-to-day basis.
(Written by Daniel J. Potterton, FEI Chief Operating Officer)
Following November’s terrorist attacks in Paris, gruesome broadcast images of the aftermath dominated TV news, the internet and social media. Soon after, a colleague of mine was faced with answering a question posed by her 10-year-old daughter who had caught a passing glimpse of the broadcast news: “Can this happen here, mommy?” This question is a bitter consequence of the Paris attacks, but recovery is possible through resilience and resolve.
(Written by Terri Howard, FEI Senior Director)
Bad things will happen. As the saying goes, it’s not a matter of if—but rather when—something will happen. With this in mind, companies need to be prepared to communicate both internally and externally in the event of a crisis situation.