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16 Nov. 2016 Posted by aadams

You Don’t Have to Be Superhuman

(Written by Daniel J. Potterton, FEI Chief Operating Officer)

Traumatic situations are never easy, and there is no right or wrong to how we react when faced with a terrifying event. Regardless, post-traumatic reactions can lead to emotional, behavioral and physical challenges as we consider our actions during the moment. Knowing what resources are available when addressing post-traumatic issues is paramount to working through trauma and re-establishing a sense of well-being.

2 Nov. 2016 Posted by aadams

The Human Element of Business Continuity and Crisis Management

(Written by Michael Bugenhagen, FEI Business Development Manager)

Crisis management often focuses on business continuity in terms of infrastructure, with the human element of planning an afterthought. Recently, HR professionals and business leaders have begun shifting their attention to make sure everyone is supported during a crisis response.

Partnering with an external provider bolsters an organization’s ability to not only respond to—and recover from—a crisis event, but also affords the support necessary to ensure the resiliency of the workforce.

18 Oct. 2016 Posted by aadams

Civility at Work: When Politics Collide

(Written by Vivian Marinelli, Psy.D., FEI Senior Director Crisis Management Services)

Community outrage and civil unrest is increasing throughout the U.S., and a contentious presidential race is adding to the discord. Whether directly involved or not, organizations and their employees feel the impact of community challenges. Sometimes those challenges spill over into the workplace.

Maintaining civility at work is one of management’s many responsibilities. Using techniques characterized by open dialogue, mutual respect and community awareness can assist with de-escalating workplace confrontations and conflict.

5 Oct. 2016 Posted by aadams

Strong but Human: Four Qualities for Crisis Leadership

(Written by Marcia O’Boyle, FEI EAP Services Center Manager)

When an event like September 11, 2001 happens, a certain type of leadership is called upon to offset the inevitable trauma felt by both a city and its country. Rudy Giuliani, mayor of New York City during 9/11, was tasked with immediate action to fill such a role.

I look at four distinct traits Giuliani pinpoints as integral to leadership during any crisis, whether it’s an attack on a major metropolis or within the walls of the workplace.

20 Sep. 2016 Posted by aadams

Protecting Yourself During a Riot

(Written by Katie Moser, FEI Network Operations Specialist)

As active protesting has seen a resurgence in recent years, so too has the risk of riot. The reasons for rioting can vary, ranging from political unrest to the outcome of a hockey game, but the dangers are the same across the board. Knowing what to do if caught in a riot—including the practice of situational awareness—can protect you and others from undue harm.