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Crisis Management Trainings

All FEI Field Responders (FARs) and all Family Information Center (FICs) phone counselors must complete Crisis Management Training

Applications are due no later than two weeks prior to the scheduled training dates unless otherwise noted. Please contact FEI with questions about training program content, prerequisites, or scheduling.

All programs limited to 40 participants unless otherwise noted. FEI Behavioral Health reserves the right to modify or cancel training programs with 5-day notice to registered participants by telephone, fax or email.

2016 Crisis Responder Trainings

Training Type: Family Information Center (FIC) Counselor Training
Date: Friday, February 19, 2016
Time: 8:30am-4:30pm
Location: 11700 West Lake Park Dr. Milwaukee, WI 53224
Register: Click here
(Current FEI Crisis Responders interested in refreshing their skills are welcome to attend)

FIC Counselor Details:

  • Supports FEI's Emergency Inquiry Center (EIC) in Milwaukee, WI
  • Provides the first critical contact to families and individuals impacted by a disaster
  • Responsibilities include: basic psychological first aid, accurate documentation of the caller and their identified needs at that moment, triaging calls and providing resources as needed


  • Master's level or above (graduate students are encouraged)
  • Behavioral health professional or other related health field (e.g. nursing)
  • State license
  • Must attend FEI's one day FIC Training


  • $50-$75/hour (subject to change depending on scale and scope of activation)
  • Eligible to earn up to 7 Continuing Education Units (CEU's)

For additional information on Crisis Management Trainings contact us at 1-800-782-1948, option 2 or by email.