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FEI’s Manager Exchange

1 Apr. 2015 Posted by ameulendyke

High Conflict Employees

(Written by Marcia O’Boyle, FEI EAP Services Center Manager)

A “high conflict employee” is a term used to identify certain employees who seem to thrive in creating or engaging in drama and conflict in the workplace. Characteristics of high conflict employees include aggressive behavior such as yelling, loud swearing, or intimidating stance; refusing to speak to or look at others though required as part of their duties or sending hostile emails, unfounded accusations, or malicious rumors. These individuals are often preoccupied with believing they are a victim and make an attempt to recruit sympathizers for their situations. They may also be aggressive/passive aggressive, blame others, defensive, or inflexible.

20 Mar. 2015 Posted by ameulendyke

Generation Z: What Do You Know About Them?

(Written by Janice Lieber, FEI EAP Counselor)

I’m on the younger end of the Baby Boomer generation. As more generations have begun to emerge, I’ve sometimes found it difficult to understand exactly who or what Generation X, Generation Y and now Generation Z are. We all are quite different in our drive, goals, energy and intellect.

6 Mar. 2015 Posted by ameulendyke

What’s Going on Here? Overcoming Negative Cycles in the Workplace

(Written by Julie Sharp, FEI Account Manager)

You have two employees who are constantly in conflict, creating a negative work environment for your entire team. The relationship between employees and management in your organization is fraught with tension, distrust and mutual suspicion. You suddenly find your direct report acting guarded and withdrawn in response to your direction for no reason that you can identify. You then find yourself suspicious and acting toward them in a way that is altered and uncomfortable.

18 Feb. 2015 Posted by ameulendyke

Respectful Communication in the Workplace

(Written by Gary Skaleski, FEI EAP Counselor)

In the spirit of paying it forward, I would like to discuss the work of Mark Andreas, son of two of the most effective communicators and trainers I have had the privilege to meet. Mark is on his way to joining that elite group. What he has to say about communication can be adapted for a wide variety of contexts, including the workplace. The essence of his work has to do with the way we approach and define our relationship with others, and the consequences that can have on effective communication.

6 Feb. 2015 Posted by ameulendyke

Understanding and Evaluating Equity in the Workplace

It’s 2015, and representation for persons of color across social and cultural norms has grown substantially since the new millennium. Regardless, we continue to struggle with an overall sense of equity for everyone. Factors such as discrimination and structural racism continue to play a large part in the way organizations and institutions operate.

22 Jan. 2015 Posted by ameulendyke

HR and EAP: A Not-So Odd Couple

(Written by Freya Cooper, FEI Account Manager)

I remember attending my first Employee Assistance Professionals Association (EAPA) meeting about 10 years ago. I was excited and eager to meet both employee assistance professionals and human resource practitioners. The excitement slowly turned into confusion as there were no HR practitioners at the meeting. Later, when I talked my advisor about my disappointment in the lack of HR practitioners at the meeting, I asked if this was always the case. She explained to me that the “two just don’t work together.”

8 Jan. 2015 Posted by ameulendyke

Managing Wintertime Workplace Stress

(Written by Nancy Vogt, FEI Account Manager)

Welcome to January, that wonderful month of the year when anything seems possible – at least until your first day back in the office, when you realize there are weeks of freezing weather ahead and not a holiday in sight. While I don’t believe in grand, sweeping New Year’s Resolutions, a few simple changes can help to make the next few wintery months a little more bearable.

17 Dec. 2014 Posted by ameulendyke

Disclosing Mental Health Conditions in the Workplace

(Written by Amy Haft, FEI Senior Account Manager)

Many of you may recognize me as FEI’s Senior Account Manager, but my academic background is in rehabilitation counseling. Rehabilitation counselors help people with emotional and physical disabilities to live independently. They work with clients to overcome or manage the personal, social, and professional effects of disabilities on employment or independent living. A common thread runs through this discipline and Employee Assistance Programs (EAP) when it comes to deciding whether to disclose mental disorders in the workplace.

1 Dec. 2014 Posted by ameulendyke

Holidays and Aging Loved Ones

(Written by Marcia O’Boyle, FEI EAP Services Center Manager)

During the holiday season, managers may notice employees showing signs of stress. This could be for a variety of reasons, but one cause may be that many of us will gather with family and friends we do not see regularly. These reunions can be fun and heartwarming. However, they also can afford us the opportunity to notice concerning changes in loved ones that may not be as noticeable to someone who has frequent contact with these individuals.

19 Nov. 2014 Posted by ameulendyke

Dealing with Difficult Situations at Work

(Written by Jessica Key, FEI Employee Assistance Representative)

The workplace is often full of several different people that may have different views and attitudes on workplace practices. As an employee or manager you have several responsibilities not only to do our job well but to make sure that you work well as a team and display a positive attitude. Workplace conflicts are inevitable and will likely occur at some point during your career, but there are things that can be done to ensure that employees are given the best opportunities to be productive, to feel appreciated, and to enjoy coming to work.