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FEI’s Manager Exchange

18 May. 2015 Posted by ameulendyke

Managing Work Groups during a Corporate Purchase (Part 2)

(Written by Jon Buchler, FEI EAP Counselor)

To understand how to best manage during times of corporate change, consider the following scenario:

Company ABC, which manufactures and sells auto parts to distributors and chain stores, is purchased by Company XYZ, a former competitor in the marketplace. There are four inside sales groups of eight sales persons each at Company ABC at the time of the purchase. Each sales group has a manager. Tom manages Sales Group 1 and Sally manages Sales Group 2. Both have a long history as managers for Company ABC and most of their sales associates are “veterans.”

15 May. 2015 Posted by ameulendyke

Managing Work Groups during a Corporate Purchase (Part 1)

(Written by Jon Buchler, FEI EAP Counselor)

If you spend enough years in the workforce, then you will almost certainly live through a change of ownership of a company. Change of ownership usually means that changes in workforce organization and deployment follow. Even when a change of ownership clearly represents a step forward for the company, the transitional period following a corporate takeover or merger brings anxiety into the workplace.

30 Apr. 2015 Posted by ameulendyke

A Thought Experiment: The Perspective Card

(Written by Fred Fuges, FEI Account Manager)

In our work with managers and employees experiencing stress in the workplace or their personal lives, we find they often get “lost” in the details and urgency of a current project or problem. They can lose track of what is really important to them, and in effect, lose perspective. We have also seen how calming it can be for them when they find it again.

14 Apr. 2015 Posted by ameulendyke

Fatigue Management

(Written by Amy Haft, FEI Senior Account Manager)

A recent article in Employee Benefit Advisor suggested that one of the trends to watch for in 2015 is the emergence of fatigue management programs in the workplace. This issue has been on the radar of the Wellness Council of America (WELCOA), a respected resource for workplace wellness, for the past several years. WELCOA previously published an interview with Dr. Joe Leutzinger in WELCOA News & Views entitled “Fighting Fatigue – Overcoming Fatigue and Low-Energy Issues in the Workplace.”

1 Apr. 2015 Posted by ameulendyke

High Conflict Employees

(Written by Marcia O’Boyle, FEI EAP Services Center Manager)

A “high conflict employee” is a term used to identify certain employees who seem to thrive in creating or engaging in drama and conflict in the workplace. Characteristics of high conflict employees include aggressive behavior such as yelling, loud swearing, or intimidating stance; refusing to speak to or look at others though required as part of their duties or sending hostile emails, unfounded accusations, or malicious rumors. These individuals are often preoccupied with believing they are a victim and make an attempt to recruit sympathizers for their situations. They may also be aggressive/passive aggressive, blame others, defensive, or inflexible.

20 Mar. 2015 Posted by ameulendyke

Generation Z: What Do You Know About Them?

(Written by Janice Lieber, FEI EAP Counselor)

I’m on the younger end of the Baby Boomer generation. As more generations have begun to emerge, I’ve sometimes found it difficult to understand exactly who or what Generation X, Generation Y and now Generation Z are. We all are quite different in our drive, goals, energy and intellect.

6 Mar. 2015 Posted by ameulendyke

What’s Going on Here? Overcoming Negative Cycles in the Workplace

(Written by Julie Sharp, FEI Account Manager)

You have two employees who are constantly in conflict, creating a negative work environment for your entire team. The relationship between employees and management in your organization is fraught with tension, distrust and mutual suspicion. You suddenly find your direct report acting guarded and withdrawn in response to your direction for no reason that you can identify. You then find yourself suspicious and acting toward them in a way that is altered and uncomfortable.

18 Feb. 2015 Posted by ameulendyke

Respectful Communication in the Workplace

(Written by Gary Skaleski, FEI EAP Counselor)

In the spirit of paying it forward, I would like to discuss the work of Mark Andreas, son of two of the most effective communicators and trainers I have had the privilege to meet. Mark is on his way to joining that elite group. What he has to say about communication can be adapted for a wide variety of contexts, including the workplace. The essence of his work has to do with the way we approach and define our relationship with others, and the consequences that can have on effective communication.

6 Feb. 2015 Posted by ameulendyke

Understanding and Evaluating Equity in the Workplace

It’s 2015, and representation for persons of color across social and cultural norms has grown substantially since the new millennium. Regardless, we continue to struggle with an overall sense of equity for everyone. Factors such as discrimination and structural racism continue to play a large part in the way organizations and institutions operate.

22 Jan. 2015 Posted by ameulendyke

HR and EAP: A Not-So Odd Couple

(Written by Freya Cooper, FEI Account Manager)

I remember attending my first Employee Assistance Professionals Association (EAPA) meeting about 10 years ago. I was excited and eager to meet both employee assistance professionals and human resource practitioners. The excitement slowly turned into confusion as there were no HR practitioners at the meeting. Later, when I talked my advisor about my disappointment in the lack of HR practitioners at the meeting, I asked if this was always the case. She explained to me that the “two just don’t work together.”