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Crisis Management Services

Since 1979, FEI has responded to hundreds of critical incidents involving our customers. In addition to providing intervention in the aftermath of natural disasters and workplace violence, FEI has provided assistance to thousands of victims as a result of domestic and international terrorism events.

With unique and specialized crisis management services for the aviation, hospitality, banking, insurance and retail industries, as well as many government agencies and institutions of higher learning, FEI has responded to many natural and man-made disasters since 1996. 

A leader in preparedness, mitigation, response, and recovery, FEI integrates behavioral health expertise, emergency management experience, and technology to offer specialized services that address the human dimensions of crisis management and business continuity.

Planning and Preparedness Services:

  • Consultation and Support
  • Training
  • Preparedness Exercises
  • Plan Review and Benchmarking against Best Practices
  • Enhance Organizational Resiliency

Response Services:

  • Call Center Services
  • On-Site Response and Support Services
  • On-Site Logistics Services
  • Information Management Services
  • Personal Effects Recovery and Restoration
  • Repatriation of Human Remains

Post-Incident Services:

  • Organizational Support
  • On-Site Debriefing Services
  • After-Action Reports